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-One of the reasons that the DEP sync might have failed would be if the DEP token is expired. It could also mean that the DEP token has gone out of sync(this can happen if any new terms and conditions are accepted in the ABM portal )
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-In any case, you would need to renew the DEP token. For this, you can navigate to the ABM portal -> Click on the account from the bottom left-> Preferences -> Click on the server -> Download the DEP token.
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-Then you can navigate back to the Hexnode portal -> Admin -> Apple Business Manager -> Apple DEP -> DEP accounts -> Hover the cursor over the right of the account -> Click on Edit -> Upload token.
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